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The Southland Journal knows that mistakes are inevitable. How we deal with errors in our reporting is important to maintaining our integrity and the trust of readers and sources. When The Southland Journal publishes an error, we will acknowledge it as soon as the error is noticed or brought to our attention, and take appropriate steps to correct it as quickly as possible, both online, and, if necessary, on social media or other platforms.
Any factual errors must be corrected — even if the subject of the error does not formally request a correction. When in doubt about whether a correction or clarification is needed, the final decision rests with the editor. Leaving anyone with the impression that we do not admit and rectify mistakes could cause readers to question our journalistic integrity.
Occasionally, an error may not be a misstated fact but a matter of nuance, context or tone. Such mistakes may require clarifications, editor’s notes or a statement from the editor in chief.
The information in a correction should be verified by the reporter, photographer, or editor who made the error. Staff editors must fact-check the correction as well. All corrections must be brought to the attention of and approved by an editor.
If a request for a retraction or correction comes from an outside attorney or person threatening a legal response, the editor in chief and our legal counsel must be consulted before any response or decision is made about how to handle the complaint.
Generally, The Southland Journal does not repeat the original error and does not editorialize about the cause or implication of the error in publishing a correction.
Readers who wish to alert editors to a needed correction can email corrections@fullsite.thesouthlandjournal.com
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